Shipping and Return Policy

At Kaya Bridal, we want to ensure that our customers have a pleasant shopping experience with us. We offer free shipping on all orders within the US. International shipping rates may vary based on location. Our packaging is carefully chosen to make sure that your order arrives in perfect condition. If you have any special shipping requests, please let us know and we will do our best to accommodate them.
We understand that sometimes you may change your mind about a purchase or may not be satisfied with a product. In such cases, we offer a hassle-free return and exchange policy. You may return any unworn, undamaged items within 30 days of purchase for a full refund or exchange. Please note that custom orders are non-refundable.
 

For any shipping or return related questions, please contact our customer service team and we will be happy to assist you.